Lost or Stolen Card

YOU’RE PROTECTED

If your credit or debit card is ever lost or stolen, take action immediately. We’re here to help — even after hours. The sooner you report the missing card, the sooner we can get a new one to you.

Report a lost or stolen ATM or Debit Card

Online
- Login to online banking or the mobile app
- Personal Online Banking at bank.nbofi.com
- Business Online Banking (Corporate Portrait/Corporate Snapshot) onlinebanking.nbofi.com
Call us directly – Monday – Friday 8:00 AM to 5:00 PM
- 317-261-2093
  
  877-223-2093
- After-hours: 888-297-3416
Use Bank By Phone
- 317-261-2265 (317-261-BANK)
  866-912-2265 (866-912-BANK)
- Press 4 to access the card menu
- Press 1 to report a lost or stolen ATM/Debit Card

Report a lost or stolen Credit Card

Call us directly – Monday – Friday 8:00 AM to 5:00 PM
- 317-261-9205
  
  866-409-9749
Use Bank By Phone
- 317-261-2265 (317-261-BANK)
  866-912-2265 (866-912-BANK)
- Press 4 to access the card menu
- Press 2 to report a lost or stolen Credit Card