national bank of indianapolis near the circle

From CEO Mark Bruin

An Updated Message to our Clients and Friends in the Community

April 30, 2020

I last wrote you on March 26th and want to update you on what the Bank has been doing over the past month and give you an idea of what we are thinking about as we all move forward. During the last 30 days we have been focused on three priorities.
  • Keeping our Employees and Clients Safe - The way we work today is drastically different than how we worked on March 1st. Today, many on our staff work remotely, and Webex and conference calls have become a way of life. Even with these changes, we continue to maintain the same high levels of service our Bank is known for providing.
  • Participating in the Paycheck Protection Program (“PPP”) - As you have read in the media, the roll-out of this program by the Federal government was very chaotic and has now become politicized. Despite the great uncertainty and obstacles we faced, our Bankers approved over 1,000 PPP loans totaling $290 million in the two rounds of funding. Accomplishing this required many of our team members working nights and weekends, but we were happy to do it knowing many of our clients needed this funding for their business.
  • Assisting our Clients - Many of our clients have been severely impacted by the mandatory closures. For those with loans with our Bank, we are working with them on loan payment deferrals until they resume working or are able to reopen their business.
While medical professionals are working hard to combat the health impacts of COVID-19, bankers all over the country are trying to minimize the economic impacts. Our bank’s financial strength, combined with the expertise and dedication of our team, allows us to offer important resources to our clients during this financially difficult period of time. Finally, we are supporting our community by providing financial support to nonprofit organizations, especially those who are dealing with people hurt by this crisis. We participated in the Covid-19 Community Relief Fund and have supported healthcare workers and first responders. We know this crisis is far from over, and there will be difficult days ahead, but we want to reassure you we are here for you.
As I write this, we are evaluating how to respond to the loosening of stay-at-home restrictions and will follow closely the advice of government officials and health care experts. Our number one priority is the safety of our employees and clients, so we are going to open our Banking Center lobbies and bring back employees to their normal work spaces in a very thoughtful manner. Things are going to be different, but what remains consistent is our commitment to our clients and the communities we serve.

All my best,
Mark Bruin signature
Mark E. Bruin
President & CEO