Secure Email
We strongly encourage our clients to use the Secure Email Portal when transmitting any sensitive (financial or personal) information to us. The Secure Email Portal provides a web-based e-mail protection system that makes it easy for you to send, receive, read and reply to all our encrypted communications with the same level of security the Bank utilizes.
From the Secure Email Portal (URL: https://securemail.nbofi.com) you may:
• Register for a new account
• Retrieve secured email from The National Bank of Indianapolis
• Send secured email to any address @nbofi.com
• Reset or change your Secure Email password
For Help and FAQs please refer to the Secure Email Portal Help.
The National Bank of Indianapolis believes the privacy of our communication is important and we want to ensure your information stays private.
Secure File Exchange
Secure File Exchange provides a web-based, confidential, and encrypted file transfer tool for securely uploading or downloading even the largest files.
To Send Files:
1) Go to Secure File Exchange (URL: http://nbofi.leapfile.net )
2) Click on the "Secure Upload" button
3) Select "Large File"
4) Enter: Contact Information, Message Information, and Choose either Regular Upload (for 1 file) or Enhanced Upload (for multiple files)
To Retrieve Files
1) Go to Secure File Exchange (URL: http://nbofi.leapfile.net )
2) Click on the "Secure Download" button
3) Enter your email address and the Tracking Code provided in your Secure Transfer Notification email
4) Click on the "Locate Transfer" button
General Account Information
Bank By Phone
Local 317 261-BANK
(2265)
Toll Free 866 912-BANK
(2265)
Comments
At The National Bank of Indianapolis, every employee is committed to elevating the concept of personal service to an art form. We invite you to take a few moments to complete our Client Comment Form to share your opinions about our service, our quality, our products, or our people.
We look forward to hearing from you!
Report Lost or Stolen Cards
ATM, Visa Check, and Visa Credit Cards
Local 317 261-BANK
(2265), Option 5
Toll Free 866 912-BANK
(2265), Option 5
Internet Product Support
Private Portrait Support
Local 317 261-9725
Toll Free 877 233-9500
Bill Pay Support
Local 317 261-9725
Toll Free 866 453-1817
Corporate Portrait Support
Local 317 261-9030
Toll Free 877 233-9500
Credit Card Support
Local 317 261-9205
Toll Free 866 409-9749
Corporate
Headquarters
The National Bank of Indianapolis
107 N. Pennsylvania St.
Suite 700
Indianapolis, IN 46204
Local 317 261-9000
Toll Free 877 233-9500
Fax 317
261-9696
Employment
To express interest in a current or future job opening within the
Bank, you may:
• Mail
your resume to: Human Resources, 107 N. Pennsylvania, Suite
302, Indianapolis, IN 46204
• Fax
your resume to: Human Resources, 317-261-9678
• Send an electronic copy of your resume to: resumes@nbofi.com
• Visit the Careers page
• Call Human Resources at 317-261-0358 to inquire about available positions, although a resume will be required before you will be considered for a position.
Please note that all resumes must be accompanied by information on the specific position or specific type of position for which you are expressing an interest. Resumes received will be retained for a period of six months. If you remain interested in a position after six months have expired, you will need to resubmit your resume. Before any individual is hired, he or she will be required to complete an application form.
Financial or Ethical Concerns
Any complaints regarding financial concerns or ethical concerns may be e-mailed
to www.ethicspoint.com* or telephoned anonymously to the ethics hotline at
1-866-ETHICSP (1-866-384-4277).
Credit Counseling Services
Credit counseling is available through any of the Department of Justice approved nonprofit organizations listed below:
Apprisen Consumer Credit Counseling Service, Inc.
800-355-2227
615 N Alabama Street., Suite 134
Indianapolis IN 46204-1477
www.apprisen.com*
CCCS of Lafayette, A Division of Family Services, Inc.
765-423-5361
Howarth Center, Suite 201
615 N 18th Street
Lafayette IN 47904
www.fsilafayette.org*
Consumer Credit Counseling Service of Northeastern Indiana, Inc.
800-432-0420
850 N. Harrison
Warsaw IN 46580
English and Spanish
www.cccsnwi.org*

107 N. Pennsylvania St., Suite 700 • Indianapolis, IN 46204
